During the holiday period, MICROMINE’s global offices will be closed for the dates listed below:

  • Australia

    Closed December 23rd and reopens on January 2nd

  • Canada

    Closed December 23rd and reopens on January 3rd

  • Central Asia

    Closed on December 18th & 19th for Independence Day, closed on 30th and reopens on January 4th

  • Indonesia

    Closed on December 23rd and reopens on January 2nd

  • Mongolia

    Closed on December 23rd and reopens on January 2nd

  • Russia

    Closed on December 30th and reopens on January 9th

  • South Africa

    Closed December 23rd and reopens on January 2nd

  • United Kingdom

    Closed December 23rd and reopens on January 2nd

  • USA

    Closed on December 23rd and reopens on January 2nd

Our support desks will be closed on weekends and public holidays only. Information regarding support availability over the holiday period is included below.

You can submit a support request form via our support page and you will receive a response on the next working day.

Phone support will be available on the days listed as “Normal Support Hours” in the table below. The phone numbers are available on our support page.

 

Global Pitram Support Hours

Pitram CRITICAL incident support will be available on all days for emergencies. Visit the support page for more information.

 

Global Micromine and Geobank Support Hours

  • Saturday December 23rd - No Support
  • Sunday December 24th - No Support
  • Monday December 25th - No Support
  • Tuesday December 26th - No Support
  • Wednesday December 27th - Normal Support Hours
  • Thursday December 28th - Normal Support Hours
  • Friday December 29th - Normal Support Hours
  • Saturday December 30th - No Support
  • Sunday December 31st - No Support
  • Monday January 1st - No Support
  • Tuesday January 2nd - Normal Support Resumes
Categories: News.